Terms & Conditions

Last Updated: August 13, 2026

These Terms & Conditions ("Terms") govern your use of the aquacraftwaterproofing.com website and any waterproofing services provided by Aquacraft Waterproofing ("we," "us," "our"). By using our Site or booking our services, you agree to these Terms.

1. Services Provided

Aquacraft Waterproofing provides waterproofing services including, but not limited to, terrace waterproofing, bathroom/toilet waterproofing, water tank waterproofing, basement waterproofing, external wall waterproofing, and industrial waterproofing. Exact scope of work, materials, and pricing for any project are confirmed separately with the customer, typically following a site inspection.

2. Quotes and Estimates

• Quotes provided over phone, email, or via the Site are estimates based on the information available and may change after a physical site inspection.
• Final pricing is confirmed in writing (via WhatsApp, email, or a signed estimate) before work begins.
• Quotes are valid for a limited period as specified at the time of issue, after which prices may be revised due to material cost changes.

3. Booking and Scheduling

• Site inspections and service appointments are scheduled based on mutual availability.
• We aim to honour agreed timelines but delays may occur due to weather conditions, material availability, site accessibility, or other factors beyond our control.
• Customers are responsible for providing safe and reasonable access to the work site.

4. Payment Terms

• Payment terms (advance, milestone, or full payment) will be communicated and agreed upon before work begins.
• Any additional work outside the originally agreed scope will be quoted separately and requires customer approval before proceeding.
• We reserve the right to pause or halt work if agreed payments are not made as per the confirmed schedule.

5. Workmanship Warranty

• Applicable services are backed by a written workmanship warranty, the terms and duration of which are specified separately for each project.
• Warranty coverage applies to defects in our workmanship and does not cover damage caused by structural issues, third-party alterations, natural disasters, or lack of routine maintenance.
• Warranty claims must be reported to us promptly with supporting details/photos for assessment.

6. Customer Responsibilities

• Providing accurate information about the property and any known existing issues.
• Ensuring the work area is accessible and, where necessary, vacated during the service period.
• Informing us of any structural, electrical, or safety hazards at the site prior to work commencing.

7. Limitation of Liability

While we take every precaution to deliver safe, high-quality work, Aquacraft Waterproofing shall not be held liable for indirect, incidental, or consequential damages arising from delays, pre-existing structural conditions, or circumstances beyond our reasonable control. Our liability, where applicable, is limited to the value of the service provided.

8. Cancellations and Rescheduling

Customers may request to cancel or reschedule a booked inspection or service. We appreciate advance notice where possible so we can accommodate other bookings. Any cancellation terms specific to advance payments will be communicated at the time of booking.

9. Website Use

Content on this Site, including text, images, and branding, is the property of Aquacraft Waterproofing and may not be copied or reproduced without permission. We aim to keep information on the Site accurate and up to date but do not guarantee it is free of errors at all times.

10. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Pune, Maharashtra.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

For questions about these Terms & Conditions, please reach out to us at: